HL Pro Tools Recommends GoCSM, the Customer Success Platform for GHL Agencies

GoCSM partnered with HL Pro Tools to offer you an exclusive 20% discount for 3 months.

Use this coupon

HLPROTL20

Monthly
Annual
We offer straightforward pricing, ensuring you receive exceptional value without hidden fees or complex tiers.

$297/month

Or save 20% with annual plans

Experience world class white-labeled customer success tools.

Have an eagle view of your ticket statuses, customer health scores, and other vital statistics.

Prioritize, categorize, and delegate tickets effortlessly, ensuring consistent oversight.

Just like your CRM, you’ll have a complete overview of your customers and companies, including their ticket history, notes, and the time spent in managing their overall tickets.

Publish your existing help documents (video or articles) and organize them under folders and categories on your customer portal. 

An important feature that allows you to manually input customer satisfaction levels, features usage, login frequency, and referrals.

Forums are an ideal method to establish a community on your customer portal. Here, your customers can engage in active discussions, whether it’s about requesting new features, reporting problems, sharing tips and tricks, or receiving announcements from your side.

We offer straightforward pricing, ensuring you receive exceptional value without hidden fees or complex tiers.

$237/month

You will save $720

Experience world class white-labeled customer success tools.

Have an eagle view of your ticket statuses, customer health scores, and other vital statistics.

Prioritize, categorize, and delegate tickets effortlessly, ensuring consistent oversight.

Just like your CRM, you’ll have a complete overview of your customers and companies, including their ticket history, notes, and the time spent in managing their overall tickets.

Publish your existing help documents (video or articles) and organize them under folders and categories on your customer portal. 

An important feature that allows you to manually input customer satisfaction levels, features usage, login frequency, and referrals.

Forums are an ideal method to establish a community on your customer portal. Here, your customers can engage in active discussions, whether it’s about requesting new features, reporting problems, sharing tips and tricks, or receiving announcements from your side.

Surpass the Ordinary: Elevate Customer Experiences with GoCSM Features

Unlock the power of premium tools designed to create remarkable customer journeys. With GoCSM, don’t just meet but consistently exceed customer expectations, setting new standards in service excellence.

Customer Health Score

Gain a holistic view of client engagement and satisfaction. This tool uncovers successes and areas for improvement, enabling proactive actions to boost loyalty and elevate the customer experience.

Happiness Level

Gauging real-time customer contentment.

Tools Usage Insights

Insights into which tools your customers love most

Audit Logs

Track customer actions with detailed audit logs.

Intuitive Dashboard

Eagle-eye view of your customer's overall health.

Simplified Ticketing

Prioritize, categorize, and delegate support tickets for swift resolution and smoother operations, boosting customer satisfaction.

New Ticket Alerts

Receive instant notifications for new support tickets.

Custom Ticket Status

Personalize ticket stages to fit your workflow.

Canned Responses

Pre-scripted responses for swift support.

Custom Ticket Fields

Tailor ticket details to your needs.

Support Across Channels

Unified Multichannel Support: Streamline and manage customer interactions seamlessly across various communication channels like email, chat, forms, and your website.

Email

Turn support emails into organized tickets for swift resolution in your helpdesk.

Forms

Submit tickets seamlessly using intuitive forms.

Chat

Initiate tickets seamlessly with the chat widget. (Version 2)

Website

Submit tickets on-site and get instant article suggestions.

TRUSTED BY THRIVING GHL AGENCIES
Sarmad Arsalan
Sarmad Arsalan
ArsalanTech
Read More
We didn't know what customer success is until we started using GoCSM. Now, we have way better understanding of our customers and it helps us in providing better service.
Caesar Shakir
Caesar Shakir
CFsolutions
Read More
I highly recommend GoCSM for all GHL resellers, this is exactly what differentiates us from each other. Our unique customer service is the key that we standout with
Anderson Veiga
Anderson Veiga
Ten Four Life
Read More
GoCSM and their team offer superior education on how to incorporate CSM activities into a business. Their system and guidance is highly recommended.
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Switching to GoCSM is a breeze

Just follow these three steps: Connect, Customize, and Launch. Transition smoothly to a branded and exceptional customer success journey.

Frequently Asked Questions

Unfortunately, we don’t provide live demos, but we do offer pre recorded demo videos and a 14-day free trial.

GoCSM seamlessly integrates either with your GHL or with your Stripe so you will see your active subscribers within your GoCSM as active customers or churned.

Certainly, you can! Under the “Contact” tab, once you click on import button, we offer a CSV file sample. To ensure seamless data import, please replicate the columns in the provided file. Once done, you can effortlessly import the file, and your contact menu will be populated with the data.

GoCSM provides tools to monitor customer health through four key elements:

  1. Customer satisfaction level.
  2. Customer product adoption.
  3. Customer login frequency.
  4. Referral requests history.

Based on our extensive experience, we’ve observed significant improvements in customer retention when Saas companies prioritize these four elements.

While customer support and answering customer questions are not necessarily synonymous with customer success. Utilizing GoCSM enables your CSM specialists to understand their next steps with the customer, bringing them closer to account success and the highest health score. This approach secures long-term customer relationships and lifetime value.

Our dedicated customer success team is available to assist you with any questions or issues you may have. We’re committed to ensuring your success with GoCSM.

Your Brand, Your Support, Your Way.

With GoCSM’s fully white-labeled ticketing system, infuse your unique brand identity into every facet of customer support. Craft an unmistakable and efficient service experience that genuinely reflects your business.

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Join the First 100 to Profit from GoCSM

The first 100 users to sign up for GoCSM will automatically gain 3 affiliates under their banner. So you will start earning instantly from your GoCSM subscription.
Additionally, enjoy $100 lifetime discount on your subscription if you signed up now. Limited Time Offer

Watch the Demo Video

Get a sneak peek of GoCSM in action and discover how our powerful customer success management platform can transform your business.