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Get in touch with our expert team, ready to assist you with any inquiries or support you may need on your journey to seamless customer success management.
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Frequently Asked Questions

Unfortunately, we don’t provide live demos, but we do offer pre recorded demo videos and a 14-day free trial.

GoCSM seamlessly integrates either with your GHL or with your Stripe so you will see your active subscribers within your GoCSM as active customers or churned.

Certainly, you can! Under the “Contact” tab, once you click on import button, we offer a CSV file sample. To ensure seamless data import, please replicate the columns in the provided file. Once done, you can effortlessly import the file, and your contact menu will be populated with the data.

GoCSM provides tools to monitor customer health through four key elements:

  1. Customer satisfaction level.
  2. Customer product adoption.
  3. Customer login frequency.
  4. Referral requests history.

Based on our extensive experience, we’ve observed significant improvements in customer retention when Saas companies prioritize these four elements.

While customer support and answering customer questions are not necessarily synonymous with customer success. Utilizing GoCSM enables your CSM specialists to understand their next steps with the customer, bringing them closer to account success and the highest health score. This approach secures long-term customer relationships and lifetime value.

Our dedicated customer success team is available to assist you with any questions or issues you may have. We’re committed to ensuring your success with GoCSM.

Your Brand, Your Support, Your Way.

With GoCSM’s fully white-labeled ticketing system, infuse your unique brand identity into every facet of customer support. Craft an unmistakable and efficient service experience that genuinely reflects your business.

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Join the First 100 to Profit from GoCSM

The first 100 users to sign up for GoCSM will automatically gain 3 affiliates under their banner. So you will start earning instantly from your GoCSM subscription.
Additionally, enjoy $100 lifetime discount on your subscription if you signed up now. Limited Time Offer

Watch the Demo Video

Get a sneak peek of GoCSM in action and discover how our powerful customer success management platform can transform your business.